How To Rent

Renting our product is easy!

  1. Our product offers a simple process for selecting your reservation date. Contact us at www.septembertreeevents.com for our open dates available. 
  2. Make sure to fill out the VENUE NAME, ADDRESS, EMAIL, and PHONE NUMBER so that we know where to deliver the items and can contact the venue for insurance purposes. Please specify the date you prefer for drop-off and pick-up time.
  3. All orders include delivery, set-up, pick-up, with a pick-up time no later than 9:00pm. For deliveries within a 20-mile radius of our warehouse, there is no additional charge. However, pick-ups after 9:00pm will incur a separate fee. Delivery costs for orders outside the 20-mile radius will vary based on location and the need for set-up assistance from our movers or florists. Please reach out to us via email for a personalized quote based on the factors. 
  4. At checkout, we offer two payment options: FULL PAYMENT upfront OR the option to SPLIT THE PAYMENT into four installments using ShopPay. 

After your wedding, we will conveniently come to collect all the rentals. 
The price includes one setup/location only
  This covers the cost of our movers and/or florist to set up the item once, at one location. If you require the rental item to be moved from the ceremony to the reception or elsewhere, additional fees will apply. Within a 20-mile distance from Kennesaw, Georgia, we offer free delivery, setup, and pickup for your convenience, as long as the pickup is before 9pm. If you're unsure whether your event address qualifies for free delivery, simply provide us with the address and we'll gladly let you know. For locations exceeding 20 miles, additional fees will be charged.
 
It's important to confirm with your venue that our rentals will fit in the desired space. 
  If you need any item moved from the ceremony to the reception or elsewhere, an additional fee for moving and setup will be required. Please note that some of our larger items, such as arches, arbors, pillars, and backdrops, cannot fit through doors and need to be disassembled. Our team of movers and/or florists will stay onsite throughout the ceremony to handle the disassembly, and then set them up again in the desired spot. The same goes for items like our garden arch, floral pillars, flower wall, and others that are not easily movable. Due to insurance reasons, we must handle their transportation ourselves to ensure coverage in case of any damage during the move. 
We strive to work directly with your venue, eliminating the need for you to coordinate setup, delivery, storage, and pickup. Therefore, we kindly request the name, address, and phone number of your venue. 
We are located in Kennesaw, Georgia and do not deliver outside the state.
If anything changes, simply reach out to us via email at septembertreeevents@gmail.com.